Screen not showing content

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
One screen in my network is not showing any content.  I thought I had it fixed yesterday, but I came in today and it is dark, like the time to show content has not yet arrived (I turn off content display between 4:30 pm and 7:30 am).  I attached to the screen and ended the process, then restarted the player and the screen went dark.  I have looked at everything I can think of.

The screen is LLCReceptionist, in case any of you RISE guys want to take a look at it.

Thank you!
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Dick Fotoples

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  • frustrated.

Posted 2 years ago

  • 1
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HSuarez

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Hi there,
I had a look at the LLCReceptionist schedule and noticed that the end date was set to May 23 so this may be the potential cause of the issue. I've created a new Schedule called LLCReceptionist v2 entirely within the new Schedules app only - can you confirm the details and you can switch to your Display. Let us know if this resolves the issue. Thanks!
(Edited)
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Dick Fotoples

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Thanks.  I will let you know how this goes.
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Dick Fotoples

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It is working - thank you!