Scheduling Issues

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  • Problem
  • Updated 3 years ago
  • Solved
Hey Guys, 
I am having issues today with scheduling a handful of presentations. The displays were running as expected the last few days but are not correct today. Basically, I have 5 presentation spots, 3 of which are set to only show during certain times and days (set to play until done). The other two spots are running as fill for the time (10s intervals) in between my set scheduled content. 
Today my monitors are only displaying the "fill content" and ignoring the set scheduled content. I removed the "fill content" and the scheduled content came right up but am just wondering why this stopped functioning?




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Tim Damrow

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Posted 3 years ago

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HSuarez

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Hi Tim,
Just had a look through the Displays on the list. According to the Displays app, it looks like they are offline with the last connection being 8 February ~5pm and one at ~6am. Also, it looks like they are on some sort of Chrome ARM device (Chromebits?) which we haven't tested in-house in terms of digital signage deployment. However others that are on Chromebit may be able to pitch in. One thing I would first check and confirm is network connectivity with these devices.

Thanks,
Hannah