Schedules mixing multiple presentations up together

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
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Hello I love Rise Vision! This platform is well developed and easy to use.

Although we are having problems in our organization with schedules. I set 3 presentations to a schedule, all presentations are google slides, using the embed option set to loop. Presentation A to run 6AM-7:45AM, Presentation B 7:45AM-2:45PM, and Presentation C 2:45PM-11:30PM. At first things were okay then I changed presentation C, and now it seems like the player mixes the slides randomly of all the presentations, if you restart the player and 11:00AM it will show the first slide of presentation A, then the 2nd and 3rd slide of presentation B, then the two slides of presentation C. Has anyone else run into this? Any suggestions would be appreciated.
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Jon Orton

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Posted 2 years ago

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Robb, Official Rep

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We're glad to hear you like it Jon!

To me, the first thing that comes to mind is you may have modified the timeline of each. It sounds like they are set to play for 10 seconds each now, instead of 6 - 7:45, 7:45 - 2:45 and 2:45 - 11:30. That would be the first place I would look.

Let us know how you make out!
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Jon Orton

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Robb, thank you for you quick response! I rebuilt the schedule and all seems fine now on the TV, although in preview mode the presentations are still mixed up. Not a big deal though, as it is working fine on the actual display.
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Biologyben

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Unless something has changed, previews don't follow schedules.
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Robb, Official Rep

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That's correct, Previews don't adhere to Schedules, so it sounds like everything is good!