Scheduled presentation does not loop. Is the Cenique player better as a hockey puck?

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  • Updated 2 years ago
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I have a Schedule with a Playlist full of Presentations (seriously, this nomenclature could use some work). It hardly ever starts at the beginning, I used to have a video in the mix but that would repeat endlessly so I took it out, and now my Schedule/Playlist/Presentation only plays once and stops at the very end.

Here's what I'd love to accomplish: 1) have the presentation play from the beginning, 2) play the presentation until the end, then start over from the beginning, 3) repeat. How do I go about doing this?
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Mathew

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Posted 2 years ago

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Ray Durkin

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Hi Mathew,

We would need a little more detail to say for sure.  If you can give us your Rise Vision company name and the schedule you are having issues with, I'd be happy to take a look at it.   But for starters, I would first start by looking at the Play Until Done placeholder.   I'm making an assumption that you are setting your presentation to Play Until Done but the placeholder you have identified in your presentation settings as the Play Until Done placeholder is not the one you want to be queing off of.