Schedule weekly recurrence not working

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Tri-County Health Care-Cafe Landscape - Winter Monday menu 8 recurrence defaulting back to 1 week no matter what we put.  Rise Vision technician can make change but it changes all presentations.  
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Posted 4 years ago

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Ray Durkin

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Hi Brent - thanks for posting this.  Just to add a little clarification to the post, I'm the Rise technician mentioned in your post and I am able to log into your account and change the weekly recurrence on your schedule to every 2 weeks and it sticks just fine.    However, there are 2 issues
1 - you don't ever see that it has changed even after you refresh your page - you still see it has a 1 week interval.
2 - when I change Winter Monday menu 8 to 2 weeks, every presentation in your schedule then changes to a 2 week recurrence.

We are going to look into this and we'll update you as soon as we can.

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Blake Freeman, Official Rep

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Thank you for pointing out this issue. I have logged a bug for our developers which can be viewed here.