Schedule presentation for specific day/time - cenique player the problem?

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  • Problem
  • Updated 3 years ago
  • Not a Problem
I've read through probably 100 threads trying to understand how to schedule presentations to play on a particular day/time, but I'm still having trouble. I can get this to work correctly on displays that use a PC to run the show, but the Cenique player doesn't seem get the message (even if I restart the player) when I want something to play on that display, on a specific day or time.

Can someone please point me in the direction of a possible solution?

Currently we have 3 displays playing unique shows in 3 separate facilities, sharing some of the same content (presentations). 2 PCs and one Cenique player. I'm planning to get a couple more Cenique players but for this particular issue.

Is it better to schedule timed events in a presentation, and have those play in one schedule event(per display)? Or is it better to schedule multiple, non-overlapping timed presentations in the "Schedule"? 

Wondering if this has more to do with bug/limitations of the Cenique player.

thanks for your help!
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Jeremy Allen

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Posted 3 years ago

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Blake Freeman, Official Rep

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Hi Jeremy,

I have alerted Cenique's support to this thread. You can also contact them through their website. Unfortunately, I don't have a ton of experience with the Cenique player, so I won't be able to speak on it's intricacies.
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Jeremy Allen

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Thanks, Blake. I appreciate the assistance. 
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Cenique USA

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Hello Jeremy,
I've not seen any issues or had any reported with the Rise Schedule feature on Cenique players.

Can you send us an email at: support@cenique.com and provide additional information. It sounds like you want some specific content to be played at certain times of the day. You should be able to do that in the Presentation or in the Schedule, and depending on the content type and overall layout it may be better to do in one than the other. Generally, I recommend using the Schedule for timing and use multiple presentations.

We can look at your Presentations also to understands your needs better. Are you wanting particular content to play at a specific time, or just during a time period?