Rss widget stutters

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  • Updated 2 years ago
Hi,
I'm using Rise Player from an year now, with ubuntu 14.04 and Intel Nuc D34010WYKH2 NUC - Intel i3 4010. Before i was using rss gadget and everything was ok, now, when you introduced new editor i switched to rss widget and rss stutters. Why? Before buy this pc i bought another nuc (less powerful) and it was stuttering even with rss gadget, so i upgrade my systems to Intel I3 4010, but with new version it's stuttering again. Is it possible to  tune rss widget? Thanks
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ManifestoDigitale

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Posted 2 years ago

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Robb, Official Rep

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Hi there,

I was just taking a quick look at your Presentations and Schedules, and one thing I noticed is in the Totem 2 Schedule, the same Presentation is included twice in there. Is that set up that way for a reason? 

One thing I would suggest is opening the System Monitor on this Display while the Presentation is running to see how the CPU and Memory look while the Presentation is running. If the CPU or Memory is considerably high, that would be an indicator as to why you are seeing this stuttering.

Is this occurring on other Displays, or just this one?

Thanks!
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ManifestoDigitale

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Hi Robb,

 i have 2 schedule one for morning and one for afternoon/evening.
It's occuring on all displays, but it's not a very strong stutters it's only seems not so fluid.
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HSuarez

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Hi MontiDauni,
I have seen an RSS Widget 'stutter' if it was in a presentation with a Web Page Widget and a certain website.
I noticed in your account a presentation (Biccari) with the RSS Widget and a slideshow of images. Do you notice this effect occur when the image slideshow transitions to the next image?
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ManifestoDigitale

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Hi HSuarez,
with a less powerful version of cpu i had this effect (more noticeable) when slideshow transitions to the next image, now i have a constant little stuttering (less noticeable), not only when slideshow transitions.
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RPTDigital Signage

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MontDauni.com

Are you using wired or WiFi connection?

If WiFi, if you can connect via wired Ethernet and see if the stutter disappears.If a wired connection solves the problem then your issue is network speed. 

The internal WiFi adapters on NUC can have weak connections and cause poor results, especially if the access point they connect to is heavily used by other traffic. Also, NUCs have small internal antennas and we bury them behind monitors and without good clear paths for the signals.

If you must have WiFi, try connecting with an external USB WiFi adapter on the NUC. They don't cost much. These can have much better exposure for the larger antenna and can resolve many issues easily.

If the you've got a good signal and the cause is an overloaded WiFi access point some times we use a hidden WiFi access point dedicated to one or a few signs to get the bandwidth we need.

Nucs have internal fans and are usually not having heavy throttling, but it doesn't hurt to check if the other issues don't solve it.Use a free tool like CoreTemp to check actual CPU temperatures on a running display to ensure that's not the issue.

Please post back with what solves this issue, it will help the community.
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Robb, Official Rep

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Great point RTP, thank you!

MontiDauni.com, let us know if the above is helpful!