RSS Widget only shows 25 items

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  • Updated 2 years ago
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This morning I was notified that one of our screens that shows the directory listing is only showing the first 25 names.  I tested with another RSS feed from the NY Times and had the same problem.  I also verified that the Max Queue Size was set to 200.  I also created a new presentation and added the RSS Widget, but it still doesn't show anymore than 25 items.  Any help is appreciated.
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Aaron McQueen

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Posted 2 years ago

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Robb, Official Rep

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HI there Aaron!

Just to confirm, are you using the RSS Widget, and not the RSS Gadget?

if you are indeed using the Widget, can you shoot a link to your Presentation to support@risevision.com so we can investigate?

Thanks!
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Aaron McQueen

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I'm definitely using the widget.  Email sent.
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Robb, Official Rep

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Thanks Aaron! We'll take a look and see what we can determine.
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Robb, Official Rep

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Thanks for that second Presentation with the RSS Feed using our layout Aaron, that makes it really obvious! Let me get this over to the Dev team to investigate.

Thanks!
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Robb, Official Rep

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Aaron,

Thanks for helping us find this issue! I have logged a bug that you can follow here until it is corrected: https://github.com/Rise-Vision/widget-rss/issues/79

Thanks!
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Robb, Official Rep

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Hello Aaron!I reached out to you via email recommending the IMPORTFEED() option for a Google Spreadsheet instead of the RSS Widget.

Let me know how you make out!

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Darius - PRODO.us, Champion

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Hi, just out of curiosity I looked at our presentation and it shows only 15 RSS feeds, although it was set to show 50 from here: http://feeds.bbci.co.uk/news/world/rss.xml. As you can see there is more than 15 in the list.
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Aaron McQueen

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Darius, I'm surprised this limit was added without letting anyone know.  I got one display working with the Google Sheet workaround, but I have another that really needs the RSS widget.  
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Aaron McQueen

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Found another problem with the Google Sheet method.  There's no way to refresh that data that I can find.  Google caches it, for who knows how long.  Not the best for RSS feeds that are changing.
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Aaron McQueen

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I would like to request that the developers remove the limit and add a note about reliability over the 25 item mark.
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Aaron McQueen

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I found a way to force the Google Sheet feed refresh but it's pretty messy.  You first have to set the range in your Widget.  In H1 (or any cell not in the range you set), I added =Minute(Now()) and then added ?&H1 to the end of the feed URL.  Basically this changes the URL every minute and updates the feed.
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Robb, Official Rep

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Hi Aaron and Darius,

How many RSS items do you need to have in the Max Items in Queue setting in the Widget?

Thanks!
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Aaron McQueen

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It would be nice to have 100 items.
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Darius - PRODO.us, Champion

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I am gonna be a bit more humble and as for 50.
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Robb, Official Rep

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Thanks for that info guys. I'll let you know what is determined over here.
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Robb, Official Rep

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Hi Gentlemen,

We'll be bumping this up to 100 in the next day or two. I will update this conversation once it is updated.

Thanks!
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Robb, Official Rep

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Good day gentlemen,

This has been deployed.

Let us know if you continue to have any issues!