RSS issue

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  • Problem
  • Updated 4 years ago
  • Solved
I am having issue with rss feed.  In my presentation have two rss feed bar scrolling on bottom of the presentation. One for local new and other for the sports.  I created this presentation about a month ago.  Was working great but today I only see one rss is running and other is completely wiped off from player screen.  Has any policy been change on rss?   
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Amin

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Posted 4 years ago

  • 1
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Neal

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There hasn't been any changes in relation to the RSS Gadget.

If you open the Developer's Tools (press F12), and go to the Console Tab, are there any errors related to the RSS that could indicate why it isn't showing?  Have you tried restarting the Display to see if that corrects the issue?

Thanks.
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Amin

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I found the problem. Rss url is dead or maybe feed server its down.   Just to test I changed with different url and its start working.  Sorry I must had to test it before I post this problem.  I am new with rise vision, learning new and new stuff everyday. So far the experience is great. I  really appreciate your quick response Neal.
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Neal

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Thanks for the update.  Good to hear that the problem was found.

Happy to be of service.