Rss and twitter feed not displaying

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  • Updated 3 years ago
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I have a presentation that worked fine on Raspberry PI and have not switched machine to a PC with Windows 7. In my presentation my RSS  and Twitter feed do not display it's just blank. When I sign in via Chrome browser on same machine and start presentation that way it displays fine. Any ideas? Here is a link to my presentation http://rva.risevision.com/#/?cid=1730a207-9989-438a-b0bb-9f3b142995fe
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TheSAMYK1981 .

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Posted 3 years ago

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HSuarez

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HI TheSAMYK1981,
I have added my own test Display to your schedule (Windows and on the new installer) and was able to view both items. Are you able to reboot the Display and test again?

Thanks
Hannah
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TheSAMYK1981 .

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Hi Hannah, I will try when I am back in the office tomorrow morning and let you know.
Thanks!
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Wendi Borden, Champion

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Just to throw in my two cents.. I see a similar issue pretty frequently with the one simple RSS feed that we use. I have a "Word of the Day" pulling in, and often I'll see it as blank. Preview of course is fine, and typically a reboot (or just waiting a while and checking back) and it's good. I wonder if it's some kind of timeout issue. Are you using the Gadget or the new Widget? We're still on the Gadget.. I may swap over to the Widget (which is in early preview for now).

http://preview.risevision.com/Viewer.html?type=presentation&id=dfa32fbe-a25a-4fdc-b3c4-0bc465317...
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TheSAMYK1981 .

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I'm pretty sure I am using the gadget. Will reboot tomorrow and if that fails will try the widget. Thanks!
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Alan Clayton, Official Rep

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Wendi, SAM, 

Have you had an opportunity to check if the issue you were having occurs with the RSS Widget? 
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Wendi Borden, Champion

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I haven't had a chance to swap mine over yet.. I'll try to do that in the morning :) Our problem was very intermittent though, so I'm not certain if I'll notice a change. We'll give it a whirl :)
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TheSAMYK1981 .

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I changed over to the widget and the rss now displays! Thanks all for the help
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Alan Clayton, Official Rep

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Thanks SAM! 

Wendi, please let us know if you see any issue using the RSS Widget. 
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HSuarez

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Hi Wendi
Yes! We do have the RSS Widget on early preview also. TheSAMYK1981, if you can also switch to and try the new RSS Widget and let us know how you go with this option.