RiseVision RSS app not populating

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Been having issues with one RSS feed on our presentation. It is supposed to show events coming up as posted on our website. 

I have tried putting other feeds, such as an Associated Press RSS, and even copying one of the known working other feeds into this area. Everything I try, the box stays blank.

Here is the link:
http://preview.risevision.com/Viewer.html?type=presentation&id=4687ff35-b004-4ed2-aec0-65483fa39...

Website:
http://artesianm.gov/146/Library

RSS Feed:
http://artesianm.gov/support/newsflash15.xml
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Artesia Signage

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Posted 3 years ago

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HSuarez

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Hi Artesia Signage,
How is the RSS feed for http://artesianm.gov/support/newsflas... built?

When I check another RSS feed in the calendar such as http://artesianm.gov/support/calendar... I am able to view the RSS.

Looking at the XML tags for http://artesianm.gov/support/newsflas... and comparing them to http://artesianm.gov/support/calendar... there is a difference in how the tags are laid out. Therefore, the RSS gadget is currently not recognizing news items in newsflash15.xml.
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Artesia Signage

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Oh, you are right. I didn't realize that the newsflash15.xml actually had no <item>s listed. I'm not too sure about how they are laid out as we pay a 3rd party to handle our website, but I'll look into this more. This pointed me in the right direction, thanks!
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HSuarez

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No worries. Thanks for the update in this thread