risevision cash log failed to restart

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  • Updated 2 years ago
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we have 5 intel nuc's with ubuntu / risevision and one of them keeps crashing after restart of risevison

Sep 27 03:01:39.699 INFO: ***** RiseCache version 2016.04.15.12.00 *****Sep 27 03:01:39.710 INFO: Application properties file is not found. Using default setting. File name: /home/system/rvplayer/RiseCache.properties
Sep 27 03:01:39.713 INFO: Loading display properties...
Sep 27 03:01:40.868 INFO: Server started
Sep 27 03:01:41.059 INFO: Opened ports: [9494, 9495, 9496, 9497, 9498, 9499]
Sep 27 03:01:41.865 WARNING: running Delete Expired job expiryDate=Sun Aug 28 03:01:41 CEST 2016 , freeSpace=46829658112
Sep 27 04:07:49.610 INFO: ***** RiseCache version 2016.04.15.12.00 *****
Sep 27 04:07:49.621 INFO: Application properties file is not found. Using default setting. File name: /home/system/rvplayer/RiseCache.properties
Sep 27 04:07:49.623 INFO: Loading display properties...
Sep 27 04:07:50.813 INFO: Server started
Sep 27 04:07:51.018 INFO: Opened ports: [9494, 9495, 9496, 9497, 9498, 9499]
Sep 27 04:07:51.807 WARNING: running Delete Expired job expiryDate=Sun Aug 28 04:07:51 CEST 2016 , freeSpace=46829830144
Sep 27 07:35:24.324 INFO: ***** RiseCache version 2016.04.15.12.00 *****
Sep 27 07:35:24.335 INFO: Application properties file is not found. Using default setting. File name: /home/system/rvplayer/RiseCache.properties
Sep 27 07:35:24.337 INFO: Loading display properties...
Sep 27 07:35:25.484 INFO: Server started
Sep 27 07:35:25.675 INFO: Opened ports: [9494, 9495, 9496, 9497, 9498, 9499]
Sep 27 07:35:26.481 WARNING: running Delete Expired job expiryDate=Sun Aug 28 07:35:26 CEST 2016 , freeSpace=46829510656
Sep 27 08:28:15.348 INFO: ***** RiseCache version 2016.04.15.12.00 *****
Sep 27 08:28:15.358 INFO: Application properties file is not found. Using default setting. File name: /home/system/rvplayer/RiseCache.properties
Sep 27 08:28:15.361 INFO: Loading display properties...
Sep 27 08:28:16.519 INFO: Server started
Sep 27 08:28:16.710 INFO: Opened ports: [9494, 9495, 9496, 9497, 9498, 9499]
Sep 27 08:28:17.512 WARNING: running Delete Expired job expiryDate=Sun Aug 28 08:28:17 CEST 2016 , freeSpace=46829256704
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Java Risevision

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Posted 2 years ago

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Blake Freeman, Official Rep

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Hi there,

It looks like this display is using an older version of Rise Player. Could you please upgrade the player version by navigating to help.risevision.com/user/create-a-display/, download and install the new player. Let me know if that resolves the issue.
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Java Risevision

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these are the versions of the nuc

Player Version: RisePlayerElectron 2016-07-22-12-00
Viewer Version: 2-00-201609201528
Browser Version: Chrome 52.0.2743.82

is there an auto update function that we can enable?