Rise Vision player disabled

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  • Updated 3 years ago
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Hi All!
I'm currently displaying a Google presentation in my RV player (on an Asus Chromebox) but this making the extension disabled in Chrome after some time.
Does this have to do with the fact that Google blocks frequent access to Drive because I'm setting the presentation to refresh every 10 seconds.
When I hit enable, it just reloads the store page and does not enable the app. I have to got to chrome://extensions/ and reload it there.
Thanks.
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Arbi Dridi

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Posted 3 years ago

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jeff simon

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i experience the same. risevision seems to be very twitchy and cumbersome. not easy to navigate and not stable. it seems that at this point in time, as far as cms has come, some of the ongoing problems and limitations i see posted (video playback, stability, remote access and control) should not be problems at all. do you think there is there a better option for signage software? 
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Alex Kolenoff

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Hi Arbi,

Is it the Rise Chrome App player that you are finding is set to Disabled in Chrome?  Or Google Drive?  I haven't heard of, nor am I sure of the reason for an extension being automatically disabled (unless it is not from the Web Store in which Google might think it is a security risk).
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Arbi Dridi

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Thanks for getting back Alex, 
It is the rise player that I find disabled in Chrome. My player is displaying a presentation that's including a Google Slide published on the web. Did Google disable the plugin in my browser because it's refreshing the slide every 10 seconds and they thought this was a security risk? 
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Alex Kolenoff

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HI Arbi, I am not aware of Google disabling extensions other than if they are not in the Web Store so unfortunately I don't know what happened and at this point I am not aware of any other reports of this with the Rise Chrome App player.  A Google search turns up a lot of discussion on the topic of disabling extensions, but so far whatever I have seen has just referenced extensions not in Web Store.  What version of Chrome App Player is it?  It should be version 1.24.32.
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Arbi Dridi

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I have uninstalled and installed the player and it seems to be working fine so far. I'll check back in a couple of days to confirm. Thanks!