Rise Vision Events gadget not working

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  • Question
  • Updated 4 years ago
  • Answered
Hi,

The Rise Vision Events gadget is not showing on our displays for the past few days.  Any tip on how to get it working again?

Thanks
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Fred

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Posted 4 years ago

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Neal

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Hi Fred,

The Gadget was replaced with the Calendar Widget.  Updating your Presentation to use the new Widget will correct the issue.

Thanks.
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Fred

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Thanks Neal!
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Mike

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I replaced the gadget. It worked for awhile but is not playing now. http://preview.risevision.com/Viewer.html?type=presentation&id=7fc121c4-50e1-4dc2-8acc-ea2262e3b...
(Edited)
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FIAS IT

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we sometimes see the message about the calander not being public but we get rid of it by restarting the display
Calendar cannot be shown probably because it is not public.  Check your Calendar settings.
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Mike

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Restarting fixed it. Thanks!
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Mike

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I still see the the above message on preview but not on the actual displays.
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Neal

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Mike,

When I look at the settings for the Calendar Widget, it doesn't appear that there's a full calendar ID entered.  As a result, the Preview is showing the error message. Because the Presentation is in a revised state, the Displays are probably using the correct ID (Displays show as of the last publication, not the last save).

Thanks.
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Mike

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Oops!, Thanks