Rise player only showing on top left quarter of my 79 inch display panel

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I have created full screen presentations (for one I used the full screen video template) but when I publish the presentation it only shows in the upper left quarter of my screen instead of actually being full screen.  I have a 79inch LG tv.  
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Rob Duncan

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Posted 1 year ago

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Darius - PRODO.us, Champion

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Few things to check first: resolution (size) of presentation, resolution of media player (by the way what player is that?), and what resolution is posted in Display App. TV model is less relevant here; most likely problem is not your TV. Also, try changing HDMI cable (I assume this is how you connected TV and player).
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Rob Duncan

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Thanks for the reply Darius.  I think the problem is that the resolution posted in the Display App is 3840x2160 and the resolution for the presentations I made was originally set at 1920x1080.  Hopefully that does the trick.  I appreciate the help.

I'm using a Intel NUC with windows 10 (64 bit).
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Darius - PRODO.us, Champion

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I thought it was 4K display ))) So, you need increase the size of your presentation or see if the display (TV) allows 1080p mode.
(Edited)