Rise Player on Amazon Fire TV

  • 2
  • Problem
  • Updated 4 years ago
  • Not a Problem
My slides are using a fade animation, the problem I am having is that the screen flashes black between slides. Is this a common issue or is there a fix or something I can do?

Thank you
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Robert Bisconti

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Posted 4 years ago

  • 2
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Blake Freeman, Official Rep

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Robert,

Please contact Scott's Digital Signage support regarding this issue.
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William Oneal, Champion

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It's a common issue with chroimium on android type devices. There is a way to fix it but it can't be implemented due to the fix causing issues with other devices. We can't trade fixing one device over others. Now there is a way to add css style to the presentation with the fix. If your interested in that I can look it up and let you try. Thanks
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Robert Bisconti

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Yes, I'd like that, thank you.
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William Oneal, Champion

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In the editor there is an html button on the top left. Click on that. Now in the code between the title and the ending head put this line of code below. Now this will only work for the fade transition for rise. If there is another widget that implements its own fade system besides the one thats in the placeholder then it will not work. 

<style>     .fade {
  -webkit-transform:translate3d(0,0,0);
     }
    .fade_show {
  -webkit-transform:translate3d(0,0,0);
     }
    .fade_hide {
  -webkit-transform:translate3d(0,0,0);
     }
</style>


if that doesn't work try this. 

<style>
  body{
 -webkit-transform:translate3d(0,0,0);
}
</style>

What this does is that it tells the gpu to get involved in the transition which helps the it go from on to the next. Anyway try it out and let me know. 
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Robert Bisconti

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Thank you, the first option worked. I have it running on my Fire Stick with no issues.