Removing Parent Company Start Page

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Though we have lost the ability to declare what the start page URL is, my parent company and all sub companies are still seeing an old start page when we select "start" or when sub company users log on. How do we remove the custom start pages for all sub companies?
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Dave

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Posted 3 years ago

  • 1
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Ray Durkin

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Hi Dave,

Can you log in to rva.risevision.com and when you do, do you see the Network link at the top of the page?  If so, you can click on that and set the start presentation.
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Dave

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There is no network link. Has not been for many months.
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Robb, Official Rep

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Dave,

We can take care of this for you. What is the name of the Parent Company that you want to make these changes in?
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Dave

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6 Signs. Do you need the CID?
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Robb, Official Rep

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I only see one 6 Signs Company, and just to make sure this is the appropriate one, the address is in Burlington, North Carolina. Is that correct?

If so, I will remove the Parent and Sub Company Start Page for this Organization once you confirm.

Thanks!
(Edited)
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Dave

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Confirmed
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Wendi Borden, Champion

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We still have (and use) the Network tab - is this something that is going away?
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Blake Freeman, Official Rep

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Dave,

I have changed your company back to the default presentation.

Wendi,

The network tab will not be going away.
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Dave

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Was not there yesterday. After Ray's suggestion I did NOT take a screen shot. Today, the menu items (all of them) are back post -login again. Perhaps the presence of my default presentation was preventing me from seeing the included menu function?!?!?

All better now. Thanks for the assist folks!
(Edited)