Refresh Tag that is being Cached

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  • Updated 2 years ago
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I have a weather field that should be displaying the weather, but I believe that the player caches my page and therefore does not dynamically update (for example: i can sometimes see weather from a week prior)

A restart of the player does not help. A restart of the server does not help. Only thing that works is an F5. How can I make it automatically refresh?

Here is the HTML:

<div id="cont_OTY5Mzl8NHwyfDF8NHxGRkZGRkZ8M3xGRkZGRkZ8Y3wx"><div id="spa_OTY5Mzl8NHwyfDF8NHxGRkZGRkZ8M3xGRkZGRkZ8Y3wx"><a id="a_OTY5Mzl8NHwyfDF8NHxGRkZGRkZ8M3xGRkZGRkZ8Y3wx" href="http://www.meteocity.com/canada/montreal_v96939/" rel="nofollow" target="_blank" style="color:#333;text-decoration:none;">Météo Montréal</a> © meteocity.com</div><script type="text/javascript" location.reload() src="http://widget.meteocity.com/js/OTY5Mzl8NHwyfDF8NHxGRkZGRkZ8M3xGRkZGRkZ8Y3wx"></script></div>


Thank you!


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Shawn S. Korin

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Posted 2 years ago

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Robb, Official Rep

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Hi there Shawn,

Looking at your Presentations, I see that you are using the HTML Item, as well as some other deprecated Gadgets and Items. Can you try upgrading to the new HTML Widget for this specific content to see if that corrects the issue?

At the same time, I saw that several of your Displays are on the older version of our Rise Player. I would suggest upgrading those machines to the newest version that you can download from here: https://help.risevision.com/user/create-a-display

Let me know how you make out!
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Shawn S. Korin

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Thank you. Does the new HTML widget automatically refresh every time it loads? If not, is there a way to get it to auto-refresh and not load from cache?

I have also upgraded the Players.

Thank you!
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Robb, Official Rep

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Shawn,

The HTML Widget will not refresh automatically everytime it loads, and I wonder if you would better benefit from the Web Page Widget which has refresh functionality that you can configure:


It may be a better idea to create an HTML page that you store in Rise Storage or wherever you prefer, embed that code into it, and call that page using the Web Page Widget. This way you can set a refresh interval.

Will that work for you?

Thanks!