Raspberry Pi2 Setup - Screen keeps loading

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  • Updated 4 years ago
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Today I was trying to setup a Raspberry Pi 2 using the documentation found on https://help.risevision.com/user/player/chrome-app/chrome-player-raspberrypi2 , every seems to install just fine. I go to my Display section section in my account look for my device id and Enter into the Pi, and the only thing that happens is it loads up the grey screen with the loading circle and thats all it does?

When i check the console it shows that the device is connected and i can even restart app from the console but it always end up at the Grey loading screen.

Anyone have any idea how i can get past this?
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Helder Hipolito

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Posted 4 years ago

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Blake Freeman, Official Rep

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Have you added the display to a schedule and assigned a presentation?