Raspberry Pi 3 - Rise Player Shuts Down

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  • Updated 4 months ago
I have Rise Player installed on a new Raspberry Pi 3.
Runs fine, typical video lag, but thats expected.

The issue I have is that each morning I come back and the Rise Player is closed and not running. I have tried turning off the reboot time in RiseVision, and still has no effect.

I have turned off the blackscreen screen saver on the Pi.

Any insight as to what would be causing this would be greatly appreciated.
I have no idea if this is a Rise Player issue, or a Raspberry Pi issue (do I need to enter in some console command to prevent it from rebooting? Is it overheating and rebooting? How can I find out?)

My goal is to be able to just have the signage run 24/7.

Thanks
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dbennett

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Posted 4 months ago

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Blake Freeman, Official Rep

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Hi debennett,

We have a few Raspberry Pi test units up and running and we aren't seeing this activity.

Is your Pi in a well ventilated case? Is it possible that it is overheating?