Problems with Editing Schedules

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  • Updated 3 years ago
  • Solved
I am trying to edit one of my schedules with the new editor.  When I try to save the schedules I get an error that says a display can not be found.  I have five displays checked and the list reports 7.  So the schedule fails to update.  

I can make updates on the old schedule editor.  

These must be old displays that I have deleted that are still connect somewhere.  Any ideas where to look?
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Edward Emmett

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Posted 3 years ago

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Edward Emmett

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I get this error,

Failed to update Schedule! Display (id: AWAGFJ7MV7ZX) is not found.
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HSuarez

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Hi Edward,
I did a search for that DisplayID here and did not find any search results. It could be that the Display was deleted or the ID is wrong. Can you please check?
Thanks,
Hannah
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Edward Emmett

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The display was deleted; however, it must still be hanging up somewhere.  I just need to know where else to look to fix this issue.  I attached 3 screen shots below.

The first shows the error.  The second says that the POCS Live schedule has 7 displays.  The last is the distribution of the schedule that only has five selected.  

I can edit the schedule in the old version; however, using the new schedule version creates this error.

Any idea?



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HSuarez

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Hi Edward,
Thank you for bringing this up. This looks like a bug, so I've opened a new ticket with the Apps team to have a look further.
Also please note - if you go to Displays you will see Schedules last edited by hcs (me), I haven't made any changes to it, just pressed the Save button to see what happens and I can certainly see the error.
Thanks and I will keep you updated.
Hannah
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HSuarez

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Hi Edward, can you please check your schedules again in the Schedules app? We have recently deployed a fix for this. If you still see a defect please let me know.

Hannah
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Edward Emmett

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The change works perfectly.  Thank you for fixing this.