PROBLEM WITH STORAGE

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  • Question
  • Updated 4 years ago
  • Answered
Hi. I am having a problem trying to access 'storage' when trying to upload images to a new template. When I click on storage the screen will freeze and I am unable to click anywhere on the screen, I have tried to refresh the page and also change the Google chrome settings but I am still having no luck. Please could you provide me with a solution or an alternative method of being able to upload images to a new template. Thank you.
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christy collins

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  • frustrated

Posted 4 years ago

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Neal

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Hi Christy,

Can you let us know what operating system you're using?

Can you try clearing your browser's cache and then going back to Storage?

Thanks.
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Neal

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Also, can you confirm that you're on the latest version of Chrome?