Presentation will not play MP4 or WebM video

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  • Problem
  • Updated 4 years ago
  • Not a Problem
I cannot play MP4 or WebM videos. I followed the instructions on your website to convert MP4 files to WebM using Miro Video Converter. I added the "Video Item" and chose my file from the Risevision storage.
Please help.
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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Silvana,

Is this on your cenique player?
Yes.
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Blake Freeman, Official Rep

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Are you using the Cenique Android Video Gadget to display these videos?
No, I just clicked on Add, Video Item.
I tried the Cenique Android Video Gadget and it worked. Thank you! Wish they would support WebM format though.
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Cenique USA

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Hello Silvana,

If you have any other issues with your Cenique media player please contact Cenique Support at: support@cenique.com or view our FAQs at support.cenique.com

Thanks