Presentation videos not playing or updating

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  • Problem
  • Updated 3 years ago
  • Not a Problem
Hello.  I have a presentation with a section dedicated just to videos.  The video rotation includes bot youtube and storage videos.   As of yesterday all my storage videos are no longer playing or updating.   Presentation ID is 76a74cfd-41ee-4c4e-8506-b5edadc2a4ee.

Any suggestions?
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DtheGreek

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Posted 3 years ago

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Robb, Official Rep

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Hi there,

I see that you are using the Video Item in several instances in that Placeholder. Can I ask you to switch those over to the Video Widget and let me know if you have the same issues?

There are also some video items pointing to m4v's and Youtube links. Can you convert those to MP4 or WebM, and change those Youtube links to use the YouTube Widget?

I also noticed that the logo in the top right is going to a different Storage repo that doesn't seem to exist anymore, so you may want to check that :)

Let me know how you make out!
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DtheGreek

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Thanks Robb.  Much appreciated.