Presentation issue with .SWF file

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Once updating account to the storage pricing i was able to get the presentation back up as for the ad's.

The background was a URL of a flash that has the time, our logo and background specs behind the other place holders.

I was able to get the flash to run but on the player itself the background goes over all place holders and all i see is the flash file playing. 

If i click the preview inside rise vision it displays how it should.  

Any thoughts?

http://preview.risevision.com/Viewer.html?type=presentation&id=c9049bc0-d1b3-4ada-b61a-9cea4c00f...
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Cory Gibson

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Cory,

Can you pull up the chrome developer console (control-shift-j, or f12) on the media player, then click console and refresh the presentation? There may be an error message that will lead us to a solution.
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Cory Gibson

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Unsafe JavaScript attempt to access frame with URL http://rvashow.appspot.com/Viewer.html?type=display&player=true&id=U2YY9KZT...sysinfo=os%3Dwin... from frame with URL https://storage.googleapis.com/risemedialibrary-56aec1c0-c4d4-4611-8089-8eea52dc19a6/AIS1280_r2-11_g.... The frame requesting access has a protocol of 'https', the frame being accessed has a protocol of 'http'. Protocols must match.
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Blake Freeman, Official Rep

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Cory,

It looks like using the custom URL item is causing the issue. Instead, I recommend placing your flash background in the Flash Widget. You should be able to use the same file and location, just paste it into the flash widget and delete the custom URL.
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Cory Gibson

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I want to apologize at this time as i was adding the flash as a custom URL and not under Content/flash widget/add URL.

I came back to let you know i figured it out and you already spotted the issue.

Thanks for your timely response my friend!
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Blake Freeman, Official Rep

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No worries! I'm glad you were able to sort it out. If you have any other issues, just let us know!