Presentation editor won't open

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  • Problem
  • Updated 2 years ago
  • Solved
I left a presentation editor open on my computer over the weekend and came back to it this morning. It was frozen so I refreshed the page but the presentation won't open for me now. The HTML widget was the last thing I had been working on and it hadn't been working quite right so that could be part of it.
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ANNA MAREK

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Posted 2 years ago

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HSuarez

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Hi Anna,
Sorry to hear that you are having trouble with the Editor. It may have been an intermittent error - I've made a duplicate copy of the presentation that you were revising on June 22 called "Copy of New Presentation". Are you able to access this? Please note that the last saved state was June 22 so it may not have the latest revisions that you have been making.

Thanks
(Edited)
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ANNA MAREK

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I am! My widgets are all gone but my structure is there. That's what I was most worried about losing so I can make this work. Thank you!
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HSuarez

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Glad it worked out!