Presentation Editor Won't Open

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Archived and Closed

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Up until yesterday morning, I could edit my presentation. I was changing the URL of the slideshow, and now I can no longer access the editor. https://apps.risevision.com/editor/wo...
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KCSS Signage

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Posted 2 years ago

  • 1
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Robb, Official Rep

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Hi there!

I see that you emailed our support team about this as well, and from what I can see, there is no content in that Presentation. I created a duplicate of it in my own testing Company, and I was able to access it at https://apps.risevision.com, can I ask you to create a copy of the Presentation at http://rva.risevision.com, and let me know if you can access that one in the new Editor?

Thanks!
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Robb, Official Rep

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We were able to get this corrected by making some modifications to the Presentation, AND I have logged a bug for this issue so it does not occur in the future.

Please let me know if the copy that we make is working for you!