Playing without a player via rvashow.appspot.com Not Working

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  • Problem
  • Updated 2 years ago
  • Not a Problem
  • (Edited)
Hey Guys I've been using the direct display URL in a regular Chrome browser, for over a year, and it's been fantastic.

rvashow.appspot.com/Viewer.html?type=display&id=DISPLAY ID HERE


The last few days, this stopped working, and I'm getting an endless loading circle. Has the URL or any behind the scenes programming changed? Any help you can provide would be great, as using the displays directly in chrome is our best method to achieve the results we're looking for.
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Noah Mark Blaustein

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Posted 2 years ago

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Blake Freeman, Official Rep

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Hi Noah,

This seems to be working for me. I wonder if it could be because of your content, or possibly the settings on your media player? Could you tell me the name of the display that you're trying to use?
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Blake Freeman, Official Rep

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Noah,

Upon further review, it looks like the scenario you are describing is unsupported and not recommended.

When running a display URL like you've described, there is no method of caching the content locally. What this means for you is that the presentation will continually download all content on the display, chewing up bandwidth. 

We would highly recommend you move to Rise Player, as it has had some serious improvements over the past several months. Please let us know if you have any further questions.
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Noah Mark Blaustein

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Hey Blake,

I searched support but I didn't see this answered, Can player run twice on the same machine on two specific monitors I can with two different display ID's?  I need to run two displays of ever changing webpages and graphics on the same computer on two specific monitors (Out of 6 Monitors). The URL method above has been working fantastic for over a year. 
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Blake Freeman, Official Rep

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Noah,

The only way this would be possible would be to create your presentations accordingly. You would run one player, utilizing the multi-display support covered here. You would then need to configure a presentation that is the correct resolution to display on two screens. Let's say you want to display on two 1920x1080 screens, you would set up one presentation at 3840x1080. Half of that presentation should be one placeholder, and half should be a second placeholder. With this method you'd be able to emulate two different displays from the same media player.
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Noah Mark Blaustein

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Unfortunately that isn't possible the screens are not adjacent to each other nor the same hight. How can we go about getting that URL method to work again, this was our perfect solution we have used for over a year without any issue. All of a sudden I'm at a gray screen. Even if we used one as the player and the other as the URL method that would be fine.
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Blake Freeman, Official Rep

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Noah,

Since this is an unsupported and untested use case, I won't be able to provide any specific troubleshooting advice on it.

Rise Player is intended to run on a dedicated media player per display. Have you considered adding a media player for each display in use?
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Noah Mark Blaustein

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I haven't we use this for our video wall monitoring weather headlines webcams etc, It's been fantastic.
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FIAS IT

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could you not use the preview URL
http://preview.risevision.com/Viewer.html?type=presentation&id=PRESENTATION_ID_HERE

there is something you can put at the end of the URL to hide the bar that comes up across the top of the page, can't remember what it is maybe someone will chime in.