Placeholder not lining up correctly

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
For on of our customer screens, what you get when placing files on the screen both in the user interface and preview player, the files are lined up correctly.  However on the screen output the player is creating some kind of extra content along one side and the bottom.  See the attached pics. 
Photo of tony


  • 11,670 Points 10k badge 2x thumb
  • frustrated

Posted 3 years ago

  • 1
Photo of HSuarez


  • 11,896 Points 10k badge 2x thumb
Hi Tony,
Can you send through the presentation preview link and also confirm the resolution of the Display?