Pictures in Storage Not Displaying

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  • Problem
  • Updated 2 years ago
  • Solved
We were using the 30 day free trial of storage. Today that trial ran out, and images stopped displaying. I updated our storage subscription, and the images STILL do not display.
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Jeffrey See

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Posted 2 years ago

  • 1
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Oleg, Employee

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Jeffrey,

The most likely reason why images are still not displayed is that a display updates subscription status every 24 hours. Try to restart the player or reload the presentation.

You can restart a player from the Display page by "Restart Player".

To restart the presentation you can make a small change to the presentation and then save it. It usually takes up to 5 minutes for presentation to reload on display.