picasa web album not displaying

  • 2
  • Problem
  • Updated 4 years ago
  • Not a Problem
I have a display that has 2 picasa web albums. They have been displaying successfully for weeks now.  I have been able to add and remove pictures and the widget successfully displayed the updates.  This morning I walked into school and noticed they were not displaying anything at all.  I restarted/updated the chromebox that is running the presentation.  I have not changed my share settings within Picasa and confirmed they are the same.  I deleted the widget and placed it back into the presentation and still blank. I saved the revised presentation and republished it. I have other monitors in the school that are displaying the same picasa web album correctly.  

the ID for the presentation is cb7015db-5c19-4bf5-b87b-77e81a97b74c
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Josh Hubbard

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Posted 4 years ago

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Blake Freeman, Official Rep

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Josh,

I took a quick glance at your presentation, and when I tried to access the albums linked in the photo album gadgets through my browser I get a No album found error message. This looks like it's a problem with either the link you're using, or the picasa album itself.
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Josh Hubbard

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hmm that's what i thought but it is correctly displaying the same album on other displays in the building.
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Blake Freeman, Official Rep

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Josh,

The other devices may have cached content, or they could be referencing other, working URLs in different presentations.
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Josh Hubbard

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I think I may have figured it out.  I gave upload access to a fellow teacher so that they could manage the selection of the pictures to be displayed and that changed my Picasa setting to limited instead of limited, anyone with the link.  I have made the change and hopefully that will fix the issue
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Josh Hubbard

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i updated the settings of the web album and recopied the RSS link and I'm still getting the same thing of nothing being displayed.  Any other ideas?
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Blake Freeman, Official Rep

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Josh,

When I look at the photo album gadget on your presentation and copy/paste the URL into my browser I'm still getting the following error (see attached). This is most definitely a problem with the picasa album, you may want to contact their support community to see if you're copying an incorrect link, or if something has changed on their end.


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Josh Hubbard

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thanks for the help!
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Josh Hubbard

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I was able to fix the problem.  I just moved all the pictures into a new web album and it worked right away.