Outage Notice: Currencies and Bonds currently showing as "Invalid Symbol" in Presentations

  • 1
  • Announcement
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hello everyone, 

We are currently investigating an issue where Currencies and Bonds information showing in Financial Presentations are showing "Invalid Symbol" instead of the appropriate data. We will update everyone once this issue is resolved.

We apologize for any issues that this may cause.
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb

Posted 2 years ago

  • 1
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Hello everyone,

Just an update that we are continuing to investigate this matter, and will let everyone know once this is corrected.

Thanks!
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Hello everyone,

We are still investigating this issue, and we will update everyone by Monday at the latest. We appreciate your patience in this matter.

Thanks!
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Hello everyone,

We are continuing to work on this matter and will have an update for everyone tomorrow.

Thanks!
Photo of Robb

Robb, Official Rep

  • 76,676 Points 50k badge 2x thumb
Hello everyone!

We have determined the issue, and published a knowledgebase article that details how to correct the Invalid Symbols in your Presentation here: https://risevision.zendesk.com/hc/en-us/articles/115001352726.

We appreciate everyone's patience while we investigated this issue.