Operating System Recommendations

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In the user documentation, Ubuntu is not listed under the "Best" hardware solution, only windows. Is there a reason for this?
https://help.risevision.com/user/create-a-display

I ask is because we currently have 45 active displays running on Chromebox that are scattered around the country, and it is going to be a big (expensive) task to eventually migrate back to a supported operating system.  My concern is about whether or not there will be continued support for Ubuntu (our ideal solution) moving forward as we plan to deploy another 50+ systems, and convert ~175 older systems to a risevision platform in the future.

 We would like to feel more confident about the future of these new deployments over the next several years.


Thanks
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Alex Mullins

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  • unsure

Posted 2 years ago

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Blake Freeman, Official Rep

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Hi Alex,

Ubuntu 14.04 is a fully supported operating system for Rise Player. The matrix you're looking at is strictly hardware recommendations, the i5 NUC is not available with Ubuntu at this time.

Thanks,
Blake
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Wendi Borden, Champion

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Robb, Official Rep

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That's correct Wendi, we do indeed have that i5 Nuc. Sorry for the confusion!