Not able to click on a link in a web page to authenticate

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  • Updated 3 years ago
  • Answered
Hi,

I am trying to open the website, https://buzztale.com/yammer inside the Chrome Rise Player and am not able to click on the link that pops up to authenticate.  This works in the preview mode but not when the presentation is pushed to the player.  Is there anyway to get this to function, or get the player to remember what was entered previously?
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Dean Jones

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Posted 3 years ago

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Dean Jones

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Hi Alex, Thanks for the reply.  I had already allowed the mouse to be visible though it took me a while to work it out.  

I was only able to get the site to work in preview mode on my PC by opening a Chrome browser and logging into the site first and then opening the presentation in Preview mode, once I had gone through the process the Buzztale site worked fine. When I tried this on with the RisePlayer though it did not progress pass the Log In With Yammer prompt.  Do you know if there is anyway we can cache the login for the Player?

I have had a look at the logging for the Preview and on the player and was  able to see the error below.  Not sure if it is related.

WebViewEvents.prototype.handleLoadAbortEvent = function(event, eventName) {
  var showWarningMessage = function(reason) {
    var WARNING_MSG_LOAD_ABORTED = '<webview>: ' +
        'The load has aborted with reason "%1".';
    window.console.warn(WARNING_MSG_LOAD_ABORTED.replace('%1', reason));
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Blake Freeman, Official Rep

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Dean,

At this time this is not a feature available to the Rise Player.
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agfa vienna

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What exactly is not a feature of the Rise Player? It seems you know what the problem is!?
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agfa vienna

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Same here. Yammer loads in preview mode but doesn't show with the RisePlayer. What's the difference there?
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Blake Freeman, Official Rep

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agfa,

Have you seen this work in prior versions of the Rise Player, or is this a new feature you are introducing to your presentations?
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agfa vienna

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No, I haven't seen this working. We are just about to try to set everything up.
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Blake Freeman, Official Rep

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agfa,

Authentication within Rise Player is not a feature that we are currently looking at adding. You can read some workarounds in this thread.