None of my content working

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Help! None of the contenting is working for a sales presentation I have put together for tomorrow morning. It's all showing fine in preview but not live, or in an incognito browser. There's a number of different presentations making up the schedule - this is the ID for one of them 
768cf359-178f-438f-823d-7113a9a87ba6
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Helen Craig

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  • panicing

Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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Helen,

Because of the urgency of your issue I went ahead and added a test display to your account and brought your schedule up here locally. Everything seems to be running fine, with the exception of the second item in the presentation just being a black screen. This looks like it's a local device or network issue on your end.
(Edited)
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Helen Craig

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Thanks, I'll try it again here now.
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Helen Craig

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Thanks all went really well this morning.  I think the issue might have been that I was using a different resolution display last night from the one I used today.  Thanks so much for your help, this can be closed now.
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Blake Freeman, Official Rep

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Helen,

That's good to hear. I'm glad your presentation went well!