no audio

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  • Question
  • Updated 4 years ago
  • Answered
Running Kiosk app I have no audio for youtube video. I have tested with video from other locations and no audio as well. My slider is all the ways up on the video. The connection is Chromebox to TV via HDMI cable. This all works in the preview pane but not working on the published display.
Thanks for any help you provide
Rick
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Rick Humphrey

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Posted 4 years ago

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Rick,

Are you using the youtube widget from Scott's Digital Signage to display your youtube videos?
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Rick Humphrey

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I have to say no I am not. So are you saying a user can not just play any video that is distributed on the web, despite it playing in preview. The reason I ask is that I have another video that came from another public source.
Thans
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Blake Freeman, Official Rep

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Rick,

The youtube widget is optimized for playing youtube videos. Unfortunately displaying through any other means could cause unexpected results.
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Rick Humphrey

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Thanks for your reply. Can you then explain to me the purpose of video under Add and when that can or should be used. Thanks