New Windows player not working in Win Vitsa

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  • Problem
  • Updated 2 years ago
  • Not a Problem
Hello,
I downloaded the new Windows Rise Vision player and was unable to install it on a Win Vista PC. See below the 2 error messages obtained.
Hopefully I had kept a copy of the previous installer which is working fine on my Vista machine.



Also, would it be possible in a new release to have an easy way to clear the cache? Instead of manually deleting files in an hidden folder. Thanks a lot!
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cedric.bourgoin

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Posted 3 years ago

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HSuarez

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Hi Cedric,

The new installer will not work on Windows Vista. We recommend upgrading the operating system to at least Windows 7 (which we'll support until January 31, 2018) or even better, Windows 10.

We also have media players in Store on our supported OS. Thanks!
(Edited)
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ronnie

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where i can download the istaller for windows 7?
thanks
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Robb, Official Rep

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Ronnie,

The download on our Create a Display page will run on Windows 7. We are supporting Windows 7 until Jan of 2018.

Thanks!
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ronnie

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i need a rise player or rise applicatio or installer to be install on windows7 or windows 8
 
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Robb, Official Rep

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Ronnie,

As I stated previously, the current installer available will run on Windows 7. We do not support Windows 8.
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HSuarez

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Hi Ronnie,
You can use the Windows installers available at https://help.risevision.com/user/crea... but please see https://community.risevision.com/rise... for the announcement about Windows 7
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ronnie

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I mean the software or application, because I have already a PC with windows 7 O.S.... then i will try to install a rise vision application on these PC. i need to download that app. where i can download? thanks alot. 
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Robb, Official Rep

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Ronnie,

Please see above, you can install the current installer available on Windows 7.

Thanks.
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ronnie

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Hi, HSuarez,

upon checked on the website https://help.risevision.com/user/create-a-display?_ga=1.201401169.1147208444.1463542153

only windows 10  32&64 bit are available, can i use this installer on  my windows 7? 

thanks...

Download Windows 10 [32-bit] Download Windows 10 [64-bit]


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HSuarez

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Hi Ronnie,
Yes that is correct, you can use those installers on Windows 7
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Darius - PRODO.us, Champion

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And if you want to keep your device, then this is a legit option for inexpensive Windows 10 OEM key: http://www.kinguin.net/catalogsearch/result/index/?q=windows

I used it myself. They will give you an actual picture of Windows sticker with the key on it. This is OEM, therefore, this key will get attached to your device forever!!! You will not be able to use it later on another device.