New problem with RSS feeds

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
I have had working for the past 6 months or so 3 RSS feeds working on a schedule. AM rss feed
http://www.aircargonews.net/rss.xml then a lunch time feed http://feeds.bbci.co.uk/news/entertainment_and_arts/rss.xml?edition=uk and finally a PM feed http://www.aircargonews.net/rss.xml 
All of a sudden last week my AM and PM feeds have stopped working. I just get a blank screen?? When I go into the presentation and change nothing but just save / Publish it re-appears but only only temporarily. As soon as it loops back in the schedule it is gone again. I have tried deleting the gadget and putting it back in but to no avail. The lunch time feed works fine. Please help :-)
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TheSAMYK1981 .

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Posted 4 years ago

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Neal

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When you see no feed show up, can you go to the Developer's tools (press F12) on the Display, and then go to the Console log and make note of any message involving RSS that appears?

Also, can you post the ID of your Presentation here?  You can get this by going into the Presentation Editor with that Presentation, pressing the Gears Icon. In the window that appears, you'll see your Presentation ID at the bottom.

Thanks.
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TheSAMYK1981 .

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Hi Neal,
My presentation ID is 63cabb77-b29e-4193-a520-ab647759417a
I went into the console and have attached a screenshot of the RSS errors showing
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Neal

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Running the PM feed at the moment, It appears that one of the entries has a link to a YouTube video and that's when it stops showing anything. The AM RSS points to the same one as the PM feed.

While the RSS Gadget can handle videos, it isn't set up to show YouTube links.

Do you have any control over the feeds to remove the links, or can you switch to a different feed that doesn't include them?

Thanks.
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TheSAMYK1981 .

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Ah ok at least there is nothing wrong with the presentation so that's a relief. I do not have control over the RSS content for AM/PM but the YouTube video will eventually be removed. Once it has and if everything is back to normal then great. Thanks for your help!