new google sheet not showing on board

  • 1
  • Problem
  • Updated 3 years ago
  • Not a Problem
  • (Edited)
i recently updated one of my boards to a new google sheet and it was showing in preview. but after pushing to display it no longer shows there or in preview. it is a protected sheet but should display. 
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Richard Benoit

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Posted 3 years ago

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Robert Schoneman, Champion

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Are you sharing the sheet as well as publishing it? It has to be both. 
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Ashleigh

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Hi Richard,

Unfortunately, we do not support private Google documents to be displayed our player. You will need to publish your sheets to the web. See this link for step-by-step instruction.

Ashleigh
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Richard Benoit

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it is a published sheet and shared. 
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Robb, Official Rep

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Richard,

That's weird, it should work after you do that. Any chance you could share a link to the preview of your Presentation so we can investigate?

Thanks.
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Richard Benoit

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it started to show on its own but unsure why it did not in the beginning
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Robb, Official Rep

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I'm glad to hear it started showing! I wonder if it was a delay on Google's side.