New Displays feature "Display Screenshot" claims our Media Player OS is not supported

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Just clicked into a Display to restart the player and saw the new Display Screenshot function, which looks really cool - if it only worked.

Please tell me there is something else wrong and that our RISE-configured Intel ComputeSticks are capable of using this function:

The image below is a bit blurred, but we're running 32-bit MS Windows 10 Home with Player Version RisePlayerElectron 2017.01.17.19.17 and Browser version Chromium 52.0.2743.82.

Photo of Derek Smith

Derek Smith

  • 730 Points 500 badge 2x thumb
  • At a loss

Posted 2 years ago

  • 1
Photo of Blake Freeman

Blake Freeman, Official Rep

  • 36,116 Points 20k badge 2x thumb
Hi Derek,

This feature just launched within the last hour!

Our developers noticed a problem displaying screenshots from Windows Media Players. It's been resolved now, you should be able to get your screenshots. You may have to clear your cache to see the results.

Thanks!
Photo of Derek Smith

Derek Smith

  • 730 Points 500 badge 2x thumb
Browser cache cleared; Screenshot captured.

This is a great idea, gracefully executed.

Bravo!