New Displays feature "Display Screenshot" claims our Media Player OS is not supported

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  • Updated 2 years ago
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Just clicked into a Display to restart the player and saw the new Display Screenshot function, which looks really cool - if it only worked.

Please tell me there is something else wrong and that our RISE-configured Intel ComputeSticks are capable of using this function:

The image below is a bit blurred, but we're running 32-bit MS Windows 10 Home with Player Version RisePlayerElectron 2017. and Browser version Chromium 52.0.2743.82.

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Derek Smith

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  • At a loss

Posted 2 years ago

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Blake Freeman, Official Rep

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Hi Derek,

This feature just launched within the last hour!

Our developers noticed a problem displaying screenshots from Windows Media Players. It's been resolved now, you should be able to get your screenshots. You may have to clear your cache to see the results.

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Derek Smith

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Browser cache cleared; Screenshot captured.

This is a great idea, gracefully executed.