Need some player help / solution

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  • Updated 4 years ago
  • Answered
  • (Edited)
I am working with 3 players to close a deal with a new customer.

The players they currently have keep overheating and shutting down so they are looking for new service. Here is a list of players i'm working with.

Cinique -Screenfeed works but looping a presentation inside a presentation is not working.

HP desktop with windows 7 -Screenfeed is not working but looping a presentation inside a presentations works fine.

Chrome Box -Screenfeed is not working but looping a presentation inside a presentations works fine.

Just FYI Screenfeed was working just fine on the HP with Winfows tell the middle of this month.
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David Stewart

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Posted 4 years ago

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David,

Can you provide a link to preview the schedule you are having issues with?
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David Stewart

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Here is the link with the PSA's and Screenfeed. Screenfeed works fine the psa plays the first then starts the second for a few sec. When it comes back around starts the first instead of the second.

http://preview.risevision.com/Viewer.html?type=presentation&id=a18682e4-8fbc-4721-b974-451ec7967...
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David,

It looks like you have your Video Playlist (PSA) set to play nly 15 seconds. You will need to select "Play Until Done" on this playlist.
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David Stewart

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Blake,

Thank you for trying to help me figure this out. I set it to play till done and now it plays all the videos back to back I need it to play the first one in the first loop and then the second one in the second time around and so on. 
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David,

Staggered video play like you are suggesting is not supported via scheduling. In order to do that, you'll need to set up a placeholder in the following manner;

  1. Screenfeed
  2. Video #1
  3. Screenfeed
  4. Weather
  5. Screenfeed
  6. Video #2
  7. Screenfeed
  8. Weather
  9. Screenfeed
  10. Video #3
and so on.
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David Stewart

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Blake,

Below would be more like the loop I would have to create to run on a Centique player will take up a lot of room in the presentation section. Now the looping we are looping for works just fine on the HP players they currently have if we can get the Screenfeed to work again on there I'll be golden. 

Loop#1
1. Weather
2. Video
3. Screenfeed
4. Video #1
5. Trivia
6. Video
7. PSA #1

Loop #2
1. Weather
2. Video
3. Screenfeed
4. Video
5. Trivia #2
6. Video
7. PSA #2

All this times 12 I did think to do it this way but was afraid of how many presentations I will have to create and clutter up the the presentation list. This is one reason the folders would be a great idea in that section.