Mysterious "Duration*:" setting in the scheduler.

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  • Updated 4 years ago
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What does the "Duration*:" setting in the scheduler do? The default is 10. I changed it to 1 and my displays cycled at about 1 second intervals. When I changed it back to 10, they cycled at 10 seconds. I had do delete and rebuild the schedule to make it run correctly.
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wardomon2

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Posted 7 years ago

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Robb, Official Rep

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The Duration option in the Schedule is meant to be used if you want to have different Presentations and URL's in the Schedule. For example you may want a Presentation run for 5 minutes, then a URL for 1 minute, and then back to the Presentation. In that case you would make the Duration for the Presentation 300 seconds (5 minutes), and the Duration of the URL 60 seconds (1 minute).

From what you describe above, it sounds like the Presentations in your Schedule were running as expected, when you set it to 10 seconds, each Presentation ran for 10 seconds.

Let us know if you have any other questions.

Thanks.
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Scott Saunders

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To be honest I find the Duration setting confusing, and please correct me if I'm wrong. If I have a presentation that I want to continuously display between 7am and 5pm for a total of 8 hours, I set the duration to seconds 8*60*60=28800. so the duration matches the time I set in the timeline. So essentially I have to set both the timeline and the duration values if I want the presentation to display for the correct amount of time.
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Neal

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Hi Scott.

You do not have to modify the duration for the Presentation if you want it to run between certain hours. I would recommend leaving the duration alone and just setting the hours you want the Presentation you want to run in the Schedule.

The duration would be if you wanted to switch between multiple Presentations for a specific length of time. For example, show one Presentation for a minute, and then switch for another for five minutes before going back to the first.
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Brett Sutch

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I too am having issues with the duration feature. I have a presentation that I'm trying to break into two presentations. 6am-6:30pm and 6:30pm-9:30pm. When I preview them they both play simultaneously (can only see the one that's first in the presentation list, the second is behind it, however I can hear the video playing from 2nd presentation. I did the same thing by doing the math on 7.5 hours and 3 hours respectively for my scheduling needs, but to no avail.
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Brett Sutch

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Per comment above, the first presentation is set to 12.5 hours (in seconds), not 7.5. Just wanted to clarify. Thanks.
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Robb, Official Rep

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Brett,

Preview does not support the schedule feature, so they will play one after the other, so it sounds like in this case it is loading the second Presentation in the background since it does not follow the assigned schedule.

When you play the Schedule on a physical Display, are you getting the same behavior?

Thanks!
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Daniel Schmid

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I'm happy that a presentation can now run "until done" of its containers. So where is the use of Duration?
I have a presenation that shows images of a MediaRSS, I don't know the number of images, but I set the item to show for 10 seconds each.

Why do I have to set a presentation duration in the schedule? I loose the whole flexibility of playing stuff until done when I still have to override it with a fixed time. Shouldn't presentations in a schedule also be flexible to take into account this new kind of triggering ?
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Neal

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Hi Daniel,

Our eventual goal is to apply a Play until done (PUD) setting with Presentations in Schedules (although I don't have a timeline to provide). The focus with this latest release was to apply it with embedded Presentations first.

A possible work around would be to embed the 2 main Presentations into a 3rd Presentation (containing only a full screen Placeholder) and set them up as PUD. Use just that 3rd Presentation in a Schedule.

Thanks!
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John R.V. One

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This doesn't seems to work Neal... I embedded 3 presentations into a single one and set it within the presentation settings to PUD. There is STILL a required Duration field in the scheduler that will limit my full loop to a number of seconds. Please respond. jeremyharmsen (at) gmail.com.
(Edited)
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Neal

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If there is only one Presentation in a Schedule, the Duration entry for that Presentation is essentially ignored and the Presentation will continue indefinitely.

For each Presentation you embed into a 'master' one, you'll need to go into the Presentation Settings (Gear Icon when in the Editor), and ensure that the Play Until Done (PUD) Placeholder is set:

With this you're telling the system which Placeholder to monitor for completion in order to go to the next time that's been added after the Presentation. The contents of the PUD Placeholder need to support this function, so a single image will not work, but multiple images will be fine, or a single video, etc

Please let us know if you need anything further.

Thanks.
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John R.V. One

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Embedded placeholders did not work for us. Now the issue we are having is the duration time setting in the scheduling section DOES NOT match the timing of the presentations. They are somehow off by several seconds and we have to adjust our duration setting through trial an error each time. With a 30min loop, this is not a good solution, especially for multiple presentations. Can you tell me why the duration settings are off so much from presentation to schedules?
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Robb, Official Rep

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John,

The Duration option in a Schedule is for how long you want all the items in that Schedule to be on the screen for. For example if you have 10 Presentations in your Schedule, and you set the duration of the Schedule from 8 am to 5:30 pm, regardless of what is showing on the screen at 5:30 pm, the Schedule will set the screen to black.

The duration that you set for each Presentation item in the Schedule dictates how long each Presentation shows on screen for. For example you can have 10 Presentation items, each showing for 60 seconds each, while the Duration of the Schedule is set to Always. This way, those 10 Presentation shows every 60 seconds, 24/7.

Does that help?
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John R.V. One

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Thanks Robb, that makes sense. What I am saying, though, is that if we have 2 presentations at 100 seconds each, we are required to put in a presentation duration- presumably of 100, to match the content of our presentations. This number DOES NOT match that of the contained presentation placeholders. So when we set the presentation durations (remember this is a required field) to 100, it is either too long or two short for the contained content. Why would this be?
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Neal

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John,

The Duration for the Presentation in the Schedule may be starting prior to the counter for the piece of content in the Presentation.  It may take a moment for the content to load and during that time, the counter in the Schedule has already commenced.

Thanks.
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John R.V. One

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How do we fix this? Are you saying I will need to adjust the duration setting based on each presentation?
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John R.V. One

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Neal, we are having major issues with the duration settings. This is not a few seconds- these are off by way too much. 40s to 4min overages on duration times- but our "Duration" setting is matching the timing of the videos within the presentations. We need to correct this immediately. 
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Neal

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Hi John,

I didn't realize you're using the Cenique Player.

I've asked them to chime in here since to see what input they can offer.

Thanks.

Sorry, with the other posts that you did, I didn't hit enter right away in this one.
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Cenique USA

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Hello John and Neal,

I spoke to RV One today and we are troubleshooting this issue. We have created a ticket in Cenique Support and have provided the results of our findings to RV One.
Our testing shows the numbers entered into the schedule are not accurate. We need to understand where you came up with those values, as they are off by 40 seconds to several minutes (from actual timing) for each Presentation in the Schedule.

Thanks
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John R.V. One

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We will double check our figures- there were some videos not playing at all within the presentations, which could have contributed. We will double check and get back to you. Thanks!
(Edited)