My Rise Player screen rotation

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  • Updated 2 years ago
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Portrait in My Rise Player does not work on our Android 6 players.
We have made a workaround but would like to see an easier solution to this.

We have rooted players and have tried every setting in app and also some external apps to rotate.

The players are awsome and also support teamviewer host app very well.
Just this thing missing.

Any ideas?
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Örjan Fredriksson

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Posted 2 years ago

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William Oneal, Champion

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If the methods of rotating the screen on the app doesn't work then it's possibly locked by the firmware. Most of the android boxes are now being locked on the firmware side and there isn't really much we can do. This started to happen when android 5.0 started to come out. The only way to unlock roatation is ask the company who made the box if they have a firmware where rotation is unlocked. Most of the bigger ones might have it depending on the box but we have even struggled with this as well. Anyway see if the manufacture has a firmware to unlock it. If not then it can't be done app wise since root failed to work. Also look through your settings on the box. Sometimes the have a rotation lock checkbox in the settings. Thanks