My Rise app in android

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  • Problem
  • Updated 2 years ago
  • Not a Problem
I have installed My Rise player in my android device and tried to use the display ID which i have created But i am not getting any presentation which i have published in the Rise Vision account of mine even i have checked the Display ID.It seems to be correct but noting comes in my android device
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Deepanraj

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Posted 2 years ago

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William Oneal, Champion

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First, Be sure you have a schedule setup correctly with the display and presentation your wanting to use.

Second, what version of android are you using? If it's 5.0 and better, then go to the play store and see if there is an update for webview.

Lastly, try using the chrome webview in the player settings of the app.

If none of these work, let me know

Thanks
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Deepanraj

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yes i have tried the latest 5.6 version But same issue persist.Is the ram of my android device a problem because its only 1GB.

Thanks
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William Oneal, Champion

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The ram shouldnt be an issue. What version of OS are you using? 
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William Oneal, Champion

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Also can you send a preview link of the presentation, so i can see what you hve on it. Thanks
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Deepanraj

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Deepanraj

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yes schedule is done correctly and i have been using chrome webview only

Ours is a custom android device and there is no playstore available
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William Oneal, Champion

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Ok. Hmm. Does the device webview do the same as well? 

I have also posted this version 5.7 of the apk. Its a test version.
My Rise Player Revise-release.apk

It changes chrome webview to 48. We were using 46.

We put in a delay at load. It was loading quickly to the webview. Now there is a 5 second delay between startup and the loading of webview. There will be a blank screen for 5 seconds then webview will load. We did this because some devices will load the app to quickly and cause the app to crash. The 5 second delay helps keep that from happening. 

Restart app has a little longer delay before app loads again. Again it helps on some devices that like to crash things when things go to quickly. 

Hopefully this fixes the issue. Try it out and see if it has the same issues. 
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Robb, Official Rep

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I think I may have discovered the issue here.

Looking at your Schedule, it looks it is not looking at a Presentation:


I would recommend deleting this Schedule, creating a new one at https://apps.risevision.com, and ensuring that you select the Presentation in your Company, and all Displays.

Let us know if this solves the issue!
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William Oneal, Champion

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Thanks Robb. That was my first thought but i had to go with what i had. Thanks for looking at this. :)
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Deepanraj

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Thank you, Now it seems to work in my Linux PC but am not getting anything in my Android device.Am not sure what the problem now is and i have installed the latest version suggested by William Oneal.

Thank you
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Deepanraj

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Now everything seems to work fine thank you.It seemed to be a network issue.
But when i add a video presentation it just shows a blank screen but the video does not play Is there any thing to do for the video to play in my android device.

https://apps.risevision.com/editor/workspace/ba20b3a1-bbda-403d-80e0-729f4b2b11d3/?cid=3dda4d7a-5b39...

Thank you
(Edited)
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William Oneal, Champion

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Video for the android device needs to use the android video player in the store. We made it specifically for android because not all devices work well with the rise video widget.
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Deepanraj

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How to make it use android video player.Can you please explain as i am new to Rise player

Thank you
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William Oneal, Champion

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This would depend on the editor your using.

Starting in the old editor (http://rva.risevision.com). In the placeholder that you have the video, right click and select properties. Now you want to add to the placeholder so click add. This will bring up a box with a few selections in it. Click the one with Content. This will bring up all the widgets that is availible in the store. Find the one that says Android VIdeo Widget and add it. This should get you the android video widget. Also be sure to delete the video widet your not wanting to use. If your adding more than one item as well, then be sure to have play until done checked as well. 

Using the new editor (https://apps.risevision.com) is simple. When you click on the placeholder with the video, you can add a widget that should just open straight to the store. Look for the Android VIdeo widget, add it in, and add the video you want in. Be sure to delete the other video widget. Also be sure to set play until done as well if your adding more than items to the placeholder. 


Note: If your using this presentation on a linux or windows machine, then it would be best to make a 2nd copy of the presentation before switching the video widget. The reason is that the rise video widget will work on the linux machine correctly. While the Android video widget is made for androd only. You will need a prensention for the linux and windows side with rise video widget and a presentation for android with android video widget if you are using both. If you need help copying a presentation i will get Rise to help you on that. 
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Robb, Official Rep

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Deepanraj, let us know if that works for you!
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Deepanraj

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Thank you Robb and William its working
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Deepanraj

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I have one more doubt regarding presentation is it possible to create a text in the presentation.
Can you please tell me how to add txt in my presentation

Thank you
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Blake Freeman, Official Rep

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Deepanraj,

You can add text to your presentation by using the Text Widget.
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Deepanraj

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Thank you,Is It Possible to dynamically add video
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Robb, Official Rep

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Deepnraj,

I'm not sure what you mean by dynamic video, but you can add video at any time using the Video Widget.
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Deepanraj

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Thank you
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Deepanraj

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Can i Know how to add text in different languages and Scrolling text.Since the Scrolling Widgets am not able to use in the current version of the Editor.
(Edited)
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Robb, Official Rep

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Deepanraj,

The Text Widget has a scroll option, and you can enter any Indian text you like. Will this work for you?

You can also try the Cenique Text Scroller on your device, but I would suggest contacting Cenique for compatibility. 
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Deepanraj

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I made it work in old version of  Editor no problem in scrolling text
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Deepanraj

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How do i upload indian languages to font in text widget or is there any other widget which is available with indian languages.Please help.

Thank you
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Robb, Official Rep

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Deepanraj,

Detailed instructions are mentioned in the Github repo on how to add languages for the Text Widget. Check it out here, and let us know if you have any questions.

Thanks!
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Deepanraj

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Actually i do not want the interface to be translated i wanted the text which i am displaying in the presentation in Indian Languages
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HSuarez

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Hi,
You can use "Add Custom Font" and link to an Indian font URL in the Text Widget. If you already have one (ie a TTF font file) you can upload it to Rise Storage and use your own font.

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Robb, Official Rep

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Ah, thanks for that clarification. One thing you may want to try is to use a translator, for example translate.reference.com, and enter in the text to Translate, copy the translated text, and put that into the Text Widget. Check it out!: