My background went all white today. I have it set to black. What's the deal?

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  • Problem
  • Updated 4 years ago
  • Not a Problem
The title says it all.  I know that Rise stopped delivering picture and video on Monday, at least for free.  Why did the background go white?

Presentation is One Main Presentation.  Maybe you can tell me if I did something wrong from my end to have it go white.
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Dick Fotoples

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  • kinda pissed.

Posted 4 years ago

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Blake Freeman, Official Rep

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Dick,

The default background for Rise player is white. If you had a background hosted in storage, and your storage subscription expired, your background would change to the default.
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Mylife614 .

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Hey Dick,
what do you mean by stopped delivering Picture and Video on Monday, The Storage? 
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Dick Fotoples

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Yes
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Mylife614 .

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Ok, i wanted to make sure I didn't miss something more significant. I have switched to self hosting until we figure out what we would like to do moving forward. I converted all content to my web hosting i already pay for, publish the content to the word press library and into a web page per company. pull URL insert into presentation.... Rise provided great documentation for ways other than using their storage. Hope you found a solution.. Sorry no help on the background