Multi display presentation question

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I need to make this 3-display menu board. I was thinking to make single 1080X5760 presentation and and push it to a mini-ITX PC player (i3) with 3XHDMI port video card (Nvidia 1050). In my head it is all good, but I never build setup like that before for RV and might not be aware of some pitfalls. Any insight would be greatly appreciated.
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Darius - PRODO.us, Champion

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Posted 2 years ago

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Robb, Official Rep

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Hi Darius,

I can't think of any off the top of my head, except make sure you are running Windows, as only our Windows Player can go across multiple Displays. The Linux Player does not include this feature.

I look forward to hearing how you make out!
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Darius - PRODO.us, Champion

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That's the plan because I am too dumb for anything else but Windows )))
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Robb, Official Rep

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Don't say that! You don't know how many times I have looked at your answers and said...well, if Darius knows what he is doing, I guess that is good!

lol
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Darius - PRODO.us, Champion

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Hi, so it does not work for me for some reason. The App just does not pick up display's resolution. It is Windows 10 64bit  PC, 3 displays (horizontal). The presentation is set correctly and previews nicely. However, in RV App only first display is showing presentation's content. The other two stay black. In Display control panel it is recognizes as 1080p resolution display. What is weird, when I try to get the screen capture thru display's control panel I get black image, which possibly means the app is capturing one of the black displays, possibly the middle one.

Is there a way manually to change that by modifying one of the local RV Player files? Please I need help with this.
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Darius - PRODO.us, Champion

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Screen capture is locked on the third display, the far right side of presentation and shows. It is a problem Huston!
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Darius - PRODO.us, Champion

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I tried editing .gcs-local-data & display_config file by changing resolution manually. Did not work. Looks like they just go back to 1920X1080 resolution.
(Edited)
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Darius - PRODO.us, Champion

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Also tried removing, re-adding, restarting... nothing worked. This is the Pro RV Display App & Nvidia 1050 video card with 3 HDMI outputs.
(Edited)
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Darius,

Have you edited the RiseDisplayNetworkII.ini file in the rvplayer folder? This article contains all the info on how to do that: https://help.risevision.com/hc/en-us/articles/115003613806-Configure-Rise-Player-to-use-multiple-Dis...
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Darius - PRODO.us, Champion

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Robb, of course not! How I was supposed to know this was necessary ))) Anyway, thanks man for your help, it worked! You are the best thing that happened to me today so far LOL. Also, I hope RV have planned adding this as a setting at some point in the future?