MP4 in presentation plays for a while then gets aw snap later in the day

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I have a playlist of presentations with various MP4 videos being fed from AWS. They will play for while throughout the day then all of a sudden get the Aw Snap icon on a black screen. The internet is good and this is happening on a Windows box and an ASUS Chromebox. I cannot seem to find a common thread. Ideas?
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Wayne Rasor

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Posted 4 years ago

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Neal

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MP4s are played in the Presentation using a Flash based player.  Its possible that the computers are running out of memory which result in the message you're seeing. You can confirm this in the Windows player by running PerfMon and tracking the CPU and Memory values.

Have you tried using WebM files instead?  Generally they offer better playback for the same quality of video, and they use HTML5 to playback the videos, not Flash.  You can find information about converting them, if necessary, here.

Thanks.
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Wayne Rasor

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That makes sense, thank you. I will try this let you know.