Move Display to a different company

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Is is possible to move a display to a different company?  I have one that has been in a test/dev environment but I want to put it into production in a different sub-company.  How do i do that?
Photo of Athletics Chrome SYS

Posted 3 years ago

  • 1
Photo of Ray Durkin

Ray Durkin

  • 3,480 Points 3k badge 2x thumb
Hello there,

We don't have a way to move a display from one company to another.  To achieve what you are wanting to do, you just go into the target company and create a new display and capture that display ID.  Now go into your test company and delete the display.  After a period of time (you can speed this up by restarting the player), the display will prompt that it does not have an ID and ask for one.  Put in the new display ID and you will be all set.  I hope that answers your question.
Photo of Brian Dolge

Brian Dolge

  • 510 Points 500 badge 2x thumb
This is a failure on par with the bad file system in storage. I need to transfer control of 20+ displays from my primary company to a sub-company. If I delete and recreate them in my usual way that means walking around a building with a laptop,  keyboard and mouse all day typing in random numbers. Why isn't there an easier way? I am admin in both companies, can't I sit at my desk and copy paste IDs from one company to another?
Photo of Dan Hodlick

Dan Hodlick

  • 530 Points 500 badge 2x thumb
Just a little 'bump' to move Brian's comment forward. I have displays out now across the nation and I'd like to move them to a sub-company. Unfortunately, what Ray cited above makes that pretty much impossible