Menu template has trouble working on Cenique player.

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
The menu template shows for about 10-15 sec then goes to a white screen for 2 to 5 sec then back to the menu. I have tried this with other Cenique players with the same issue. I'm about to do a trade show and would like to get this working if possable.
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David Stewart

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Posted 4 years ago

  • 1
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Blake Freeman, Official Rep

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David,

I will alert Cenique to this issue. If you would like to contact them directly, you can reach them at support@cenique.com.
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Cenique USA

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Hello David,

Please send us an email at: support@cenique.com

It sounds like a content issue and we can assist you with that. Please provide the MAC ID or serial# of the device(s).

Thanks