Media player support?

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  • Question
  • Updated 1 year ago
  • Answered
Hi everyone. I'm newbie here and it seems fancy. But I've got a little (big) problem. The most of our customers have a relatively new Digital Signage player - Brightsign (Brightsign.biz). Don't you have any experience - is any way how can I use RiseVision App with Brightsign players? There is Chromium 45 inside nowadays - it supports html5 (no flash), javascript, node.js. I like to provide RiseVision App for this customers, but they will not wanna buy a new hardware right now.

Thanks, Jan
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Jan Krakora

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Posted 1 year ago

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Robb, Official Rep

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Hi there Jan!

We only support Windows, Linux, and we have a Beta Pi Player available. You can read more about those here: https://help.risevision.com/hc/en-us/articles/115001817143-Rise-Player-supported-operating-systems

At this time we don't have a Player that would run on the Brightsign Player, and we have not tested it.

Thanks!
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Brian Hoffek

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I have used this with Mac OS for the past 2 years.  Now it says i need to update the media player. Which one do i use? 
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Tyler Wight, Official Rep

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Hi Brian, We do not have an updated MAC OS player, so if yours is working and you are using Mac, you will need to stay on the version you are running.